非常不满意这个酒店，此次是出差跟同事一起住的2人间套房： 1. 在SANTA FEE，离POLANCO很远，打车需要1个半小时； 2. 讲英文的只有2个人，前台接待1人，夜间值班1人，沟通非常不方便； 3. 附近超市需要走路15到20分钟，购物不便； 4. 客房服务不到位，每天来打扫卫生竟然不会放纸巾和肥皂； 5. 今天我的机票需要延期，夜间值班人员竟然装糊涂不帮忙，虽然态度装得很无辜，但我们住客不是傻子！--作为酒店，连前台电话都不帮忙打，这是怎样“高级”的酒店啊！ 6. 早餐过于简便，味道很一般。 Very satisfied with this hotel, this is a business trip with my colleagues live with 2 human Suite: SANTA FEE from POLANCO far, the car hit a half an hour; English-speaking only two individuals, Reception, the night watch, communication is very inconvenient; Nearby supermarket 15-20 minutes walk, shopping inconvenience; Room Service is not in place, daily cleaning turned out not to put paper towels and soap; Today my ticket needs to be extended, the staff on duty at night even fool not help, although the attitude fitted very innocent, but our guest is not a fool! - As a hotel, even the front desk phone does not help playing, this is how "senior" Hotel! Breakfast is too simple, the taste is very general. Very satisfied with this hotel, this is a business trip with my colleagues live with 2 human Suite: SANTA FEE from POLANCO far, the car hit a half an hour; English-speaking only two individuals, Reception, the night watch, communication is very inconvenient; Nearby supermarket 15-20 minutes walk, shopping inconvenience; Room Service is not in place, daily cleaning turned out not to put paper towels and soap; Today my ticket needs to be extended, the staff on duty at night even fool not help, although the attitude fitted very innocent, but our guest is not a fool! - As a hotel, even the front desk phone does not help playing, this is how "senior" Hotel! Breakfast is too simple, the taste is very general.